Indian Army Launches the Army Veterans Grievance Handling (AVGH) Portal
The Indian Army today launched the `Army Veterans Grievance Handling (AVGH) Portal`, an initiative that would enable the large fraternity of veterans and their dependents, to take up their grievances with the concerned agencies at the click of a button.
Developed and designed by National Informatics Centre (NIC) Ltd, this internet based web portal is among one of the several initiatives undertaken by the Indian Army to reach out to its Veterans & Veer Naris in recent times. With an unique User ID and Password, a veteran can login at his /her convenience, and refer to a host of policy letters / regulations to educate himself on the latest entitlements and benefits.
In his message, the Chief of Army Staff reiterated that the welfare of Veterans and Veer Naris is an important Key Result Area and with the fielding of this portal, the ease of interaction and resolution of issues will be greatly enhanced.
This portal enables veterans from across the Country to follow up their petitions with the concerned offices in a near real timeframe. The portal incorporates an automated response feature, which through an e-mail or SMS keeps the veteran informed about the progress of his case.
The AVGH portal will contribute immensely in meeting the needs and aspirations of the veterans and their dependents. The portal and can be accessed at www.indianarmyveterans.gov.in